A Dutch consumer advocacy group, Stichting Benadeelden in Actie, is taking the Netherlands Authority for Consumers and Markets (ACM — the Dutch national market regulator) to court, demanding at least €15.7 million in compensation on behalf of customers harmed by the collapse of prepaid energy supplier Flexenergie. The company, which targeted low-income households with discounted prepaid gas and electricity plans, went bankrupt in 2018 after years of financial mismanagement, leaving customers unable to recover advance payments or deposits. The claim group argues the ACM should never have granted Flexenergie a licence to operate and failed to intervene despite being aware of serious irregularities at the firm; the ACM has noted it did issue fines against the company at the time and that licensing rules have since been tightened.